Welcome to House of Binky! We are committed to providing a seamless shopping experience, including clear information about our shipping and delivery processes. Please review the following details regarding shipping methods, times, and costs.

Shipping Methods and Carriers

We offer various shipping methods to meet your needs. Our primary carriers are:

• Royal Mail
• Evri

You can choose your preferred shipping method during checkout. Please note that delivery times may vary based on the shipping method selected and your location.

Processing Times

All orders are processed within 2 business days. Orders are not processed on weekends or holidays.

Estimated Delivery Times

Estimated delivery times vary depending on your location and shipping method. Here are the general estimates:

• UK Standard Shipping: 1-3 business days
• International Shipping: 3-28 business days

Shipping upgrades are available and can be chosen at checkout.

Please note that these are estimated times and cannot be guaranteed due to factors such as weather, customs, or carrier delays.

Shipping Costs

Shipping costs are calculated at checkout based on the weight of your order and your shipping location. We offer free standard shipping for orders over £29.99. Additional fees may apply for expedited shipping or international orders.

Order Tracking

Once your order is shipped, you will receive a tracking number via email if you have selected a tracked method. You can use this tracking number to monitor the status of your delivery through the carrier's website.

Customs and Duties

For international orders, customs and import duties may be charged once the package reaches its destination. These fees are the responsibility of the customer and vary by country. Please check with your local customs office for more information.

Lost or Delayed Shipments

If your order is lost or delayed, please contact us at HouseofBinky@outlook.com or drop us a message on social media with your order number and tracking information. We will do our best to assist in locating your shipment.

Returns and Exchanges

For information on returns and exchanges, please visit our returns policy page.

Contact Us

If you have any questions about our shipping and delivery policy, please contact us at HouseofBinky@outlook.com